Privacy Policy

Information We Collect

When you interact with our drawing fundamentals platform, we gather various types of information to tailor your learning experience and enhance our services.

Personal Information

We collect details you provide directly when creating an account or reaching out to us. This includes your name, email address, phone number, and any messages you send via our contact forms. When you sign up for our drawing courses, we also collect information about your artistic background and learning goals.

Usage Data

We automatically gather information about how you use our site and learning platform. This includes pages visited, time spent in different sections, completed drawing exercises, and technical details like your IP address, browser type, and device information.

Cookies and Tracking

Our site uses cookies and similar technologies to improve your browsing experience, remember your preferences, and analyze site performance. You can manage cookie preferences through your browser settings.

• Essential cookies for site functionality
• Analytics cookies to understand user behavior
• Preference cookies to recall your settings
• Marketing cookies for relevant content delivery

How We Use Your Information

Your personal data helps us provide quality educational content and maintain our drawing platform effectively. We are committed to handling your information responsibly and only for legitimate purposes.

Educational Services

We use your data to grant access to drawing courses, monitor your progress across levels, and tailor learning recommendations based on your artistic interests and abilities. This personalization supports more effective learning paths for developing your drawing fundamentals.

Communication and Support

Your contact details enable us to respond to inquiries, send important course updates, and offer technical support when needed. If you’ve subscribed to our communications, we may send periodic newsletters about new drawing techniques, featured artwork, or platform improvements.

Platform Improvement

Usage data helps us identify which drawing exercises are most helpful, pinpoint areas where learners struggle, and develop new content that addresses common learning challenges. This analysis is performed in aggregate to protect individual privacy while improving our educational approach.

Legal Compliance

In certain circumstances, we may use or disclose your information to comply with Canadian privacy laws, respond to legal requests, or protect the rights and safety of our users and community.

Information Sharing and Disclosure

We maintain strict controls over how your information is shared and take privacy seriously in all our business relationships.

Service Providers

We collaborate with trusted third-party service providers who help us operate our platform, process payments, send emails, and provide customer support. These providers access only the information needed for their services and are contractually obligated to protect your privacy.

• Cloud hosting services for secure data storage
• Email service providers for course communications
• Analytics providers for website performance insights
• Payment processors for course enrollment transactions

Business Transfers

If Form & Flow School undergoes a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We would inform you by email and outline any changes to how your information is handled.

Legal Requirements

We may disclose your information when required by Canadian law, a court order, or government request. This includes situations involving potential threats to safety, fraud investigations, or violations of our terms of service.

Your Rights and Choices

Under Canadian privacy legislation, including PIPEDA (Personal Information Protection and Electronic Documents Act), you have certain rights regarding your personal data.

Access and Correction

You may request access to the personal data we hold about you and ask us to correct inaccuracies. We’ll provide this information within 30 days of your request, subject to applicable legal exceptions.

Data Deletion

You may request deletion of your personal data, and we will comply unless we have legitimate grounds to retain it for legal compliance, fraud prevention, or legitimate business purposes. Deleting your account will remove access to your course progress and stored artwork.

Marketing Communications

You can unsubscribe from our marketing emails at any time using the unsubscribe link in each message or by contacting us directly. You will still receive essential account and course enrollment communications.

Cookie Management

Most web browsers let you control cookies via their settings. You may choose to accept all cookies, reject certain types, or receive prompts before cookies are stored. Blocking essential cookies may affect site functionality.

Data Security and Retention

We implement robust security measures to safeguard your personal data from unauthorized access, alteration, disclosure, or destruction.

Security Measures

Our security practices include encrypted data transmission, protected server environments, regular security audits, and restricted access controls. We use industry-standard SSL encryption for all data transfers between your device and our servers.

• 256-bit SSL encryption for data transmission
• Secure cloud storage with encrypted databases
• Regular security vulnerability assessments
• Multi-factor authentication for administrative access
• Employee training on privacy and security practices

Data Retention

We keep your personal data only as long as needed to provide our services, meet legal obligations, or resolve disputes. Account data is typically retained for three years after account closure, while course progress data may be kept for up to seven years for educational records.

International Transfers

While our main operations are in Canada, some service providers may process data in other countries. We ensure adequate protection through contractual safeguards and compliance with Canadian privacy law requirements for international data transfers.

Children's Privacy

Our drawing platform welcomes learners of all ages, and we take special care to protect the privacy of younger users in compliance with Canadian privacy laws.

For users under 18, we require parental consent before collecting personal information. Parents or guardians can review their child’s data, request corrections or deletions, and withdraw consent at any time.

Parental Controls

Parents have the right to review any personal information we've collected from their child, request its deletion, and refuse further collection or use of their child’s data. Clear mechanisms are provided to exercise these rights.

If you believe we have unintentionally collected information from a child under 18 without proper parental consent, please contact us immediately so we can take appropriate action.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Significant changes will be communicated by email or via prominent notices on our site.

Minor alterations may be posted without individual notice, so please review this policy periodically. The "Last Updated" date at the top shows when the most recent changes were made.

Your continued use of our platform after policy changes indicates your acceptance of the updated terms. If you disagree with any changes, you may stop using our services or contact us to discuss your concerns.